HARVARD BUSINESS REVIEW — Tony was baffled. His direct report, Susan, was enormously productive. Her team clearly loved working with her, and she was considered a high potential in the organization. Yet she always seemed pulled in a dozen directions rather than focused on the areas that Tony had indicated as strategic priorities.
While he admired her attention to detail and ability to multitask, Tony saw the flip side of these strengths as a tendency to get bogged down in the minutia of a project and an inability to delegate…[Read More]